Nix 4 Men Contrast Boxer

Nix 4 Men – Frequently Asked Questions

Below is a list of frequently asked questions. If your question is not answered here please feel free to email us at sales@mensunderwear.ie

Can I purchase products if I live outside of Ireland?

Yes you can. We ship our products all over the world. Please refer to shipping charges for information on cost of shipping outside Ireland.

What are your shipping methods?

All items are normally despatched using An Post, the Irish national postal service (www.anpost.ie). If you require a different method of delivery, please contact us at sales@mensunderwear.ie

What are your shipping charges?

Standard delivery: A flat charge of €3.75 will be applied to your order, regardless of number of items ordered. This method of delivery is not insured, and we cannot accept liability for goods damaged or lost in transit.

By placing an order outside of the EU, you acknowledge that you are aware that there may be taxes, duties, or other charges payable on arrival to the destination, and you accept to pay these charges if requested to do so, by customs or the delivery service.

What is your returns policy?

At mensunderwear.ie, when you're happy, we're happy. We want you to be delighted with your purchase, however we accept that sometimes things can go wrong. In the unlikely event that you have been sent the wrong item, or incorrect size, we will gladly replace the item, at no additional cost.

Customers have the right to cancel an order within 7 working days of receipt of the goods. Due to the nature of our products, for health and safety reasons, we can only accept return of goods which have not been worn, altered, or washed, have all original tags intact, and returned in the original packaging. Items must be returned within 7 days of receipt of order.

We can only accept return of worn items in the case where the item is faulty, and the defect is proven. We will replace the faulty item free of charge. Delivery cost can only be refunded where the return is due to our error. Please email us first before returning any items.

How secure is this store?

This store PayPal for payments which automatically encrypts your confidential information in transit between computers, using the Secure Sockets Layer protocol (SSL) with encryption key length of up to 128-bit (the highest level commercially available).

Do I need a Paypal account to buy items on your online store?

No. You are not required to have a PayPal account to purchase from this store, however if you have a Paypal account you may use it.

What type of payments do you accept?

You can use your Paypal account to make payment or you can use Paypal as a once–off using your Visa, Visa Debit or Mastercard

Will my goods be dispatched on the same day?

All orders confirmed and payments received within working hours (9am – 5pm) will be despatched same day. Orders received outside of normal working hours will be dispatched on the next working day.